Privacy Policy
Tonemay APP (hereinafter referred to as "APP" or "application") is an APP product provided by Shenzhen Jimai Technology Co., Ltd. ("TANGMAI" or "Tonemay" or "we").
We attach great importance to user privacy. When you use our products and services, we may collect and use your relevant information. Through this Privacy Policy, we hope to explain to you how we collect, use, store and protect this information when using our services, as well as the ways we provide you with to access, update, control and protect this information.
This Privacy Policy is closely related to the services of our company that you use. Please be sure to read it carefully before using the APP and use our products and services only after confirming that you fully understand and agree to it.
1. How do we collect and use your information?
1.1 Information you provide to us
We will collect and use your personal information in accordance with the requirements of this policy. For example, when you register an account, we will ask you to provide personal information, such as your email address and phone number, which will be stored under your account name. If you want to make full use of the various third-party sharing or login functions we provide, you may also need to obtain some information that your third-party account allows us to obtain, including third-party accounts and avatars. Other information such as log information, local storage information, photos/videos/recordings, Bluetooth information, WiFi information, reading or modifying storage, etc., the specific purpose and use of collecting and using this information are described below. We will use compliance technology to encrypt and store the information you explicitly agree to protect the security of your personal information.
1.2 Purpose and Use of Information We Obtain During Your Use of Services
We will collect information about the services you use. The purposes and uses of such information include:
1.2.1 When you use our services, we will automatically collect certain log information and store it in the server log or write it to the external storage device of the mobile phone. This type of information includes : when an error or exception occurs when the application uses the service , and when the application crashes during operation, we will write the error log to the external storage, and the user can choose whether to send it to us.
1.2.2 When you provide user feedback, upgrade the headset firmware, or connect to a previously connected device, we will ask the user for storage permission through a pop-up window so that the user can better submit feedback using the photo album and store the downloaded headset upgrade file to upgrade or connect to the previously connected device faster.
1.2.3 When you bind a Tonemay Bluetooth device, we will collect your device model, device unique identifier, device MAC address , Bluetooth information , etc. to provide the function of binding the Tonemay Bluetooth device.
1.2.4 When you scan a Tonemay product, we will use the positioning permission of your device to obtain your approximate location. And with your permission, we may use the information of your device's cellular network, wireless network, global positioning system (GPS) and/or Bluetooth to determine your location and scan the information of surrounding Bluetooth devices so that we can connect to the Tonemay application better and faster .
1.2.5 When you use the voice assistant function, we will collect the voice information you input using the microphone. If you need to use the voice assistant to make a call, we will also collect your address book information. The purpose of collection is to identify the information you input to provide the corresponding service. If you refuse to provide this information, you will not be able to use the above functions, but it will not affect your normal use of other services of
Tonemay . 1.2.6 When you use user feedback and choose to submit photos, or when you want to change your user avatar, we will apply for camera permission to use the camera to take pictures, and collect the pictures you upload or take to record the feedback information and opinions you provide.
1.2.7 After the Tonemay application is started, when a new version is detected or the version update detection is started in the application, the list of installed applications on the user's device will be read to let the user choose the corresponding application market to update the application.
1.2.8 When you perform version detection, access firmware upgrades, and access help lists on the Tonemay app, you will need to use a third-party SDK, and we will not collect your IP information.
1.2.9 In order to distinguish your device, ensure uniqueness, improve service security, and ensure operational quality, we will collect your device information (including IMEI, IMSI, Android ID, GUID, MAC address), information about the apps you install, or information about the processes you are running.
2. How we store and protect your personal information
1. We will store the user personal information collected and generated during operations within the territory of the People's Republic of China in China in accordance with laws and regulations, and will not transfer your personal information outside the territory of China, unless it is required to implement laws and regulations or you have obtained your express consent. We will only retain your personal information for the period necessary for the purposes stated in this Privacy Policy and the time limit required by laws and regulations.
2. We attach great importance to the security of personal information and strive to take all reasonable and feasible data security technical measures to protect the security of your personal information. We will strictly establish an information security protection system in accordance with the relevant requirements of laws and regulations, and take technical measures and other necessary measures to protect the security of your personal information.
3. We will use various security technologies and procedures to establish a sound management system to protect your personal information from unauthorized access, use or disclosure. For example: use encryption technology to ensure the confidentiality of data; use trusted protection mechanisms to prevent data from malicious attacks; authorize relevant access; regularly carry out special data security inspections and other security protection and detection measures; cultivate employees' awareness of data security and security capabilities, and strengthen employees' awareness of the importance of protecting personal information.
4. We will do our best to ensure or guarantee the security of any information you send to us, and prevent our physical, technical, or management protection facilities from being damaged, which may lead to unauthorized access, public disclosure, tampering, or destruction of your personal information. However, due to technical limitations and various possible malicious means, even if we do our best to strengthen security measures, it is impossible to always guarantee 100% security of information. If an information security incident unfortunately occurs, we will promptly inform you of the basic situation and possible impact of the security incident and the disposal measures we have taken or will take in accordance with the requirements of laws and regulations. At the same time, we will also proactively report the disposal of information security incidents in accordance with the requirements of regulatory authorities.
5. If you have any questions about our personal information protection, you can contact us according to the contact information in Article 8 of this clause. If you find that your account, password or other personal information is abnormal or leaked, please contact us immediately so that we can take appropriate measures to protect your information security in a timely manner.
6. While protecting the security of your personal privacy information, we also recommend that you improve your awareness of personal privacy information prevention, do not disclose your personal privacy information to others through the Internet, and do not click on links sent by others at will.
III. How do we share, transfer, and publicly disclose your personal information?
shared
We will not share your personal information with any company, organization or individual, except in the following circumstances:
1. We may share your personal information with other parties with your explicit consent.
2. We may share your personal information in accordance with the provisions of laws and regulations, the needs of litigation dispute resolution, or the requirements of administrative and judicial authorities in accordance with the law.
3. To the extent permitted by laws and regulations, it is necessary to share your personal information in order to protect the interests, property or safety of our affiliates or partners, you or other users or the general public from damage.
4. Sharing among affiliates: We may share your personal information with our affiliates when our affiliates provide services to you or us. However, we only share necessary personal information, and the processing of your information by affiliates is subject to this Policy. If an affiliate wants to change the purpose of processing your personal information, it will seek your authorization and consent again.
5. Sharing with partners: We will only share necessary personal information (or the SMS or call number you reported), or aggregated information, anonymized information, or other information that does not identify you personally (for example, we may tell the application developer how many people have installed the application they developed) with our suppliers, service providers, consultants, agents, third-party advertisers, application developers, open platforms or other partners for legal, legitimate, necessary, specific, clear and to achieve the purposes stated in this policy, and with your express authorization and consent, in order to provide better customer service and user experience. These suppliers, service providers, consultants, and agents may provide us with technical infrastructure services, analyze how our services are used, measure the effectiveness of advertising and services, provide customer service and payment services, conduct academic research and surveys, or provide legal, financial and technical consulting services. For example, we may invite you to participate in lucky draws from time to time. If you are lucky enough to win a prize, we need to provide your personal information to the logistics service provider in order to send you our prizes or arrange for partners to provide services. All our partners have no right to use the shared personal information for other purposes unrelated to products or services.
6. We will sign strict data protection agreements with companies, organizations and individuals with whom we share personal information, requiring them to handle personal information in accordance with our instructions, this policy and any other relevant confidentiality and security measures.
transfer
We will not transfer your personal information to any other company, organization or individual, except in the following circumstances:
1. As our business develops, we and our affiliates may conduct mergers, acquisitions, asset transfers or other similar transactions. If the relevant transaction involves the transfer of your personal information, we will require the new company, organization or individual holding your personal information to continue to be bound by this policy, otherwise we will require the company, organization or individual to obtain your authorization and consent again.
2. To satisfy the requirements of a law, regulation, legal process, or mandatory governmental request or judicial order.
3. With your explicit consent, we will transfer your personal information that we have obtained to other parties after obtaining your explicit consent.
Disclosure
We will only disclose your personal information in the following circumstances:
1. Your explicit consent has been obtained.
2. We may disclose your personal information publicly when required by law, legal process, litigation or government authorities.
3. To the extent permitted by laws and regulations, it is necessary to disclose your personal information in order to protect the interests, property or safety of our affiliates or partners, you or other users or the general public from damage.
4. Other circumstances prescribed by laws and regulations.
5. According to legal provisions, sharing and transferring of de-identified personal information, while ensuring that the data recipient cannot restore and re-identify the subject of the personal information, does not constitute external sharing, transfer or public disclosure of personal information, and the storage and processing of such data will not require additional notification to you and your consent.
Third-party SDK information
1. SDK name: Tencent Bugly
Company Name: Shenzhen Tencent Computer Systems Co., Ltd.
Purpose: Log collection and analysis
Usage scenario: Collect crash logs and performance data
Shared information: Android ID, MAC address, system unique identifier (such as SIM card serial number), ANDROID_ID
Sharing method: Local SDK collection
Third-party personal information processing rules : https://privacy.qq.com/document/preview/fc748b3d96224fdb825ea79e132c1a56
2. SDK name: Jerry's Home SDK
Company Name: Jerry Technology Co., Ltd.
Application: Headphone function support
Usage scenario: Jerry chip earphone function
Shared information content: Bluetooth information, Android ID, MAC address, device serial number, APP self-start monitoring broadcast (only for media playback function)
Sharing method: Local SDK collection
Third-party personal information processing rules : https://cftweb.3g.qq.com/privacy/privacyPolicy?content_id=8a819da5900192725e7124d609d06327
3. SDK name: Baidu (Baidu Positioning, Baidu Maps)
Company Name: Beijing Baidu Netcom Technology Co., Ltd.
Purpose: Send current location message and locate current device information
Usage scenario: positioning, map
Shared information: Android ID, device location information (GPS location, WLAN access point, Bluetooth, base station, sensor information, including rough geographic location information obtained through IP address network information), read external storage files
Sharing method: Local SDK collection
Third-party personal information processing rules : https://map.baidu.com/zt/client/privacy/index.html
4. SDK Name: UShare SDK (Umeng Social Sharing SDK)
Company Name: Umeng Tongxin (Beijing) Technology Co., Ltd. (Umeng)
Purpose: Enables content sharing on social platforms (WeChat, QQ, Weibo, etc.), supporting quick login with third-party accounts (WeChat, QQ, Weibo, etc.)
Use Scenario: Social sharing, third-party login
Shared Information: System operation information, network status, iOS Advertising Identifier (IDFA), International Mobile Equipment Identity (IMEI), Anonymous Device Identifier (OAID), International Mobile Subscriber Identity (IMSI), application list information, base station information, social platform OpenID, and location
Sharing Method: Data is collected via the local SDK and transmitted to Umeng servers and the corresponding social platforms (such as WeChat, QQ, Weibo, etc.). Third-Party Personal Information Processing Policy: https://www.umeng.com/page/policy
5. SDK Name: Umeng Statistics SDK
Company Name: Umeng Tongxin (Beijing) Technology Co., Ltd. (Umeng)
Purpose: App behavior optimization and analysis
Shared Information: IMSI, IMEI, Android ID, MAC address, installed apps
Sharing Method: Collected via local SDK
Third-Party Personal Information Processing Policy: https://www.umeng.com/page/policy
IV. How to manage your personal information
We understand your concern about personal information and do our best to ensure your right to access, correct, delete and withdraw authorization for your personal information so that you have sufficient ability to protect your privacy and security. Your rights include:
1. You have the right to access your personal information
You can review the personal information you have provided to us by following the instructions (or settings) for the products and services we provide. This includes:
1. 1. Account information: You can log in to your personal center at any time through the relevant product page to access the personal information in your account, including: avatar, nickname, etc.;
1. 2. Usage information: You can check your usage information at any time through the relevant product page
1. 3. Other information: If you encounter operational problems during your visit and need to obtain other personal information that cannot be obtained as mentioned above, you can contact us through the methods provided in this Privacy Policy.
2. You have the right to correct/modify your personal information
If you find that the personal information you provided to us is registered incorrectly, incomplete or updated, you can correct/modify your personal information in our products or services.
If you encounter difficulties in exercising the above rights, or other online self-correction/modification services may not be provided to you at present, you have the right to make corrections or modifications to erroneous or incomplete information after verifying your identity and provided that the correction/modification does not affect the objectivity and accuracy of the information, or in certain circumstances, especially when the data is wrong, submit your correction/modification application to us through customer service/contact us and other measures to request us to correct or modify your data, except as otherwise provided by laws and regulations. However, for security and identity reasons, you may not be able to modify certain initial registration information submitted during registration.
3. You have the right to delete your personal information
You can delete the bound device information by going to the home page - device list, swiping left/long pressing the specific device, and clicking delete;
When the following situations occur, you can delete your personal information by canceling your account or contacting us , except where it has been anonymized or otherwise required by laws and regulations:
3. 1. When our handling of personal information violates laws and regulations;
3.2 . When we collect and use your personal information without your consent;
3. 3. When our handling of personal information violates the agreement with you;
3. 4. When you cancel your account;
3. 5. When we terminate our services and operations.
4. You have the right to withdraw your authorization for personal information
As mentioned above, some functions of the products and services we provide require relevant permissions for your use of the device ( including: location, camera, microphone, etc., subject to Article 1 of this Privacy Policy ). You can withdraw (or stop) continued authorization of this permission at any time after authorization. When you update the App version, we will not change the permission status you previously set without your explicit consent. For example, you can turn off your authorization for mobile photo albums through "Settings-Privacy-Photos" on your mobile device. You can also permanently withdraw all authorizations for us to continue to collect your personal information by canceling your account. You need to understand that after you withdraw your authorization, we will no longer be able to provide you with the specific functions and/or services corresponding to the withdrawal of authorization. However, your decision to withdraw your authorization will not affect the processing of personal information previously carried out based on your authorization.
5. You have the right to cancel your account
5. 1. You can apply to cancel your account online or through customer service or other methods we publicly announce. After you cancel your account, you will no longer be able to log in and use our products and services with that account; and all rights and interests generated but not fully consumed during the use of the account and future overdue interests will be cleared;
5.2 . The content, information, data, records, etc. under the account will be deleted or anonymized (except where otherwise provided by laws and regulations or otherwise required by regulatory authorities, such as the Cybersecurity Law of the People's Republic of China, which requires your network operation logs to be retained for at least six months); once the account is cancelled, it cannot be restored.
5. 3. If you still decide to cancel your account after careful consideration, you can submit a cancellation application to us on the relevant function setting page of our products and/or services you use or according to the operating instructions.
5. 4. We will respond to you as soon as possible within 15 working days after receiving your cancellation application and verifying your user identity. If you have any questions about the handling of your personal information, you can communicate with us through the contact information published in Article 8 "Contact Us" of this Privacy Policy.
6. View and copy personal information
6.1 View and copy personal information: 1 ) After entering the application, click "My " ; 2 ) Click "Browse and export personal information" to view your personal information; 3) Click "Export personal information " to make a copy of your personal information and send it to the email address you specify;
V. How do we handle personal information of minors?
We attach great importance to the protection of minors' personal information. We do not require age identification when providing products or services to users, but the nature of our products and/or services requires that you should be an adult with full civil capacity. If you are a child or other minor under the age of 18, we ask you to ask your parents or other guardians to read this Privacy Policy carefully, and use our services or provide us with information with the consent of your parents or other guardians and under their supervision. If you collect or submit personal information of minors to us through our products and/or services for the purpose of interacting with children, please make sure that you have obtained the authorization and consent of their legal guardians in advance .
VI . Changes and revisions to the privacy policy
To ensure that you can get better services and in response to platform business adjustments and future development, we may modify the terms of this policy in a timely manner according to the updates of services and relevant requirements of laws and regulations. Such modifications constitute part of this policy . We will announce any changes made to this policy on this page. For major changes, we will also remind you of the update of relevant content by means of pop-up windows in the APP so that you can understand the changes in your rights more quickly. You can also go to [My-Privacy Policy] to view the full content of this policy.
VII. Account cancellation method and process
Enter the App, log in to the account you want to cancel, enter the personal information module, click the cancel account button, and confirm to cancel the account. Please note that account cancellation may cause you to lose data and services related to the App, so please operate with caution.
八、Contact Us
Information of the developer of this application: Shenzhen JiMai Technology Co., Ltd. If you have other complaints, suggestions, issues related to the protection of minors' personal information, or need to delete all access records, you can contact us in the following ways . We will review the issues involved as soon as possible and respond within 15 working days after verifying your user identity .
Contact email: xuwentao@tangmai.com.cn
九、Effectiveness of Privacy Policy
January 1, 2024 .